Compare taxi dispatch software for taxi, private hire and minicab operators in the UK. We look at dispatch tools, driver and passenger apps, booking channels, pricing, support and independent user feedback.
Looking for other tools for your business? Explore more software and apps for taxi and private hire.
Quick answer
Best overall: Cab Treasure
Cab Treasure is our top pick because it combines a full taxi dispatch system with driver and passenger apps, web booking, payments and UK-based support. It also has the strongest independent review base we found among the main UK-focused dispatch platforms.
Best for transparent pricing: TaxiCaller
TaxiCaller is a strong choice if you want an online dispatch system with simple per-vehicle pricing, no setup fee, no long-term contract and a 14-day free trial.
Independent review coverage is unusually limited in the taxi dispatch software market. We therefore put significant weight on review volume, recency and source quality, not just headline star ratings.
Compare our top picks
| Tool | Best for | Viaqo score | Pricing |
|---|---|---|---|
| Cab Treasure | Overall | 83/100 | Quote |
| TaxiCaller | Clear pricing | 72/100 | Per vehicle |
Independent reviews are limited for taxi dispatch software. We consider review scores together with review volume, recency and source quality. A high score based on only a few reviews is not treated as strong evidence.
Prices below are based on public information checked on 8 September 2026. Cab Treasure does not show a standard UK price on its website. TaxiCaller charges per vehicle, but the price can vary by country and fleet size.
Cab Treasure currently has 4.3/5 from 62 Trustpilot reviews. The feedback is mixed, with many 5-star reviews but also a noticeable number of 1-star reviews. TaxiCaller has only 5 reviews on G2, with an average score of 4.2/5, and most of the visible reviews are from 2021–2022.
Last checked: 8 September 2026
Last updated: 8 September 2026
How we scored taxi dispatch software
30% — Independent user reputation
What do real operators and users say, and is there enough recent independent feedback to trust the score?
25% — Fit for taxi & private hire operators
Does the software genuinely help manage bookings, drivers, dispatch and day-to-day operations?
20% — UK essentials
Does it suit UK taxi and private hire businesses, with suitable pricing, support and features for the UK market?
10% — Ease of use & mobile
Is the system straightforward for controllers, office staff and drivers?
10% — Works with other tools
Does it work well with customer apps, payments, web booking, phone systems and other useful business tools?
5% — Price & value
Is the pricing clear and reasonable for the features included?
Affiliate commissions do not affect our scores or rankings.
Cab Treasure — Best overall
Viaqo score: 83/100
Cab Treasure is a UK taxi software provider. It combines booking and dispatch, driver and customer apps, web booking, payments and phone tools in one system. Its UK office is in London, and the company says it has been operating since 2010.
Why we like it
- Full dispatch system — manage bookings, assign jobs automatically or manually, track vehicles and set fares from one place.
- Driver app included in the wider ecosystem — drivers can receive jobs, navigate, communicate with dispatch and track earnings.
- Customer booking tools — a branded customer app and web booking page let customers book directly with your business.
- Payments and business accounts — accept payments, manage business customers and create invoices through the system.
- 24/7 support — help is available at any time, and customers also get a dedicated contact at Cab Treasure.
- Best independent review coverage in our shortlist — currently 4.3/5 from 62 Trustpilot reviews.
Things to know
- Pricing is not published clearly online. You need to contact Cab Treasure for a quote, which makes initial comparison harder than with Cabica or CAB-X.
- Reviews are polarised. Although the overall Trustpilot rating is 4.3/5, around 30% of reviews are currently 1-star. That is too large a minority to ignore.
- Some features may cost extra. If you need Cab Treasure to connect with other software, the cost can depend on the system you want to use.
Who should choose Cab Treasure?
Cab Treasure is a strong choice if you want one system for dispatch, drivers, customer bookings and payments, with UK-based support.
Who may prefer something else?
TaxiCaller may suit you better if you want a simpler commercial model with no setup fee, no long contract and a free trial before committing. Cabica or CAB-X may also appeal if you want to see actual UK pricing before speaking to sales.
TaxiCaller — Best for flexible per-vehicle pricing
Viaqo score: 72/100
TaxiCaller is an online dispatch system for taxi, private hire and other passenger transport businesses. You pay based on the vehicles you use, while drivers, dispatchers and several booking tools are included.
Why we like it
- No setup or installation fee.
- No long-term contract — operators can scale the number of vehicles they use.
- Unlimited dispatchers and drivers under its standard pricing model.
- Passenger app and web booking included.
- Corporate booking tool included.
- 24/7 support.
- 14-day free trial — no credit card is required if the account is manually verified.
Things to know
- Published pricing is country-dependent. TaxiCaller describes the model clearly, but the exact local price can vary depending on where the system is used and your fleet requirements.
- Independent review evidence is very thin. G2 currently shows only 5 TaxiCaller reviews, despite a 4.2/5 average. That is not enough for us to treat the rating as strong evidence.
- Larger or more complex transport businesses may need a custom plan, especially if they provide school transport, assisted transport or several types of service.
- Pricing is country-specific. TaxiCaller charges per vehicle per month, but the local price shown on its website varies by country. UK operators should check the current UK rate directly on TaxiCaller before subscribing.
Who should choose TaxiCaller?
TaxiCaller is worth considering if you run a small or growing fleet and want simple pricing with the chance to try the system before paying.
Who may prefer something else?
Cab Treasure may suit you better if you want more features in one system and you care more about independent operator reviews. Cabica or CAB-X may be better if you want to see a clear UK price before speaking to a supplier.
Also considered
Cabica — Best published UK pricing
Cabica is a UK dispatch and booking system that taxi and private hire firms can use under their own brand. It includes dispatch tools, a driver app, a branded customer app, a booking website, card payments and tools for tracking driver documents and requirements. Cabica publishes its standard pricing in pounds sterling. Its website may display indicative conversions in other currencies, but Cabica invoices in GBP.
Its published pricing is unusually transparent:
- Starter — £100/month, including up to 10 drivers
- Professional — £220/month, including up to 50 drivers
- Enterprise — £300–£1,200/month, with unlimited drivers depending on configuration
- Extra drivers on Starter and Professional cost £3/month each
- No setup fee and no per-booking commission.
Worth considering if: you want a UK-focused system under your own brand, with clear monthly pricing.
Why it missed our top two: the product looks strong on paper, but we found far less mature independent review evidence than for Cab Treasure. We therefore do not want to give it a high public Viaqo score based mainly on the vendor’s own claims.
iCabbi — Established option for growing fleets
iCabbi is a well-established online taxi dispatch system used by operators in the UK and other countries. For UK fleets under 50 vehicles, iCabbi is sold through ETGL.
Current UK packages include:
- Just Dispatch — from £22 + VAT/week, including 5 driver licences
- Essentials — from £44 + VAT/week, adding telephony
- Growth — from £54 + VAT/week, adding customer booking app, website, web booker and other tools.
Its tools cover dispatch, customer bookings and phone systems. Operators can also pass bookings they cannot cover to other participating fleets.
Worth considering if: you want a well-established system that can grow with your fleet and add phone, booking and other business tools later.
Why it missed our top two: the product is technically strong, but independent customer feedback is currently too limited or mixed for us to rank it highly on reputation alone.
Autocab — Established UK operator platform
Autocab offers one of the widest ranges of taxi and private hire tools in this comparison. Its products include:
- Booking & Dispatch
- Driver Companion
- Passenger App
- E-Booker
- Accounts Portal
- Analytics
- iGo network.
The system brings bookings from apps, websites, business customers and phone calls into one place. Its Driver Companion app helps drivers navigate, manage jobs and upload documents.
Worth considering if: you run an established taxi or private hire business and want one system that can cover many parts of your operation.
Why it missed our top two: Autocab does not publish simple standard pricing, and we found too little independent software-specific review evidence to justify a confident Viaqo ranking.
CAB-X — Promising newer option
CAB-X is a UK taxi dispatch platform with unusually transparent pricing and no long-term contract.
Current pricing includes:
- Starter — £15 per vehicle/month
- Professional — from £149/month for 10 vehicles
- Business — from £199/month for 15 vehicles
- No setup fee
- No long-term contract
- 14-day free trial.
Starter includes dispatch, a driver app, live vehicle tracking and basic reports. Higher plans add more dispatch tools, a customer app, web booking and card payments in the app.
Worth considering if: you want clear UK pricing and a low-cost way to start with a small fleet.
Why it missed our top two: CAB-X is still relatively new, and there are not yet enough independent customer reviews for us to judge it with the same confidence as more established products.
Which taxi dispatch software should you choose?
Choose Cab Treasure if you want the strongest combination of UK-focused functionality and independent operator feedback in our shortlist.
Choose TaxiCaller if you want simple per-vehicle pricing, no setup fee, no long contract and the chance to try it first.
Cabica is worth a look if published UK pricing matters most.
iCabbi or Autocab may suit you if you run a larger or more established business and want dispatch, phone, customer booking and other business tools in one system.
CAB-X could be useful if you are a smaller fleet looking for low starting costs and transparent pricing.
For most operators, we would compare Cab Treasure and TaxiCaller first. Then check at least one other provider to make sure you are getting the right features and price for your fleet.
Frequently asked questions
What is taxi dispatch software?
Modern systems can also include driver and customer apps, web booking, payments, business customer accounts, reports and automatic job assignment. Modern systems can also include driver apps, passenger apps, web booking, payments, corporate accounts, reporting and automated dispatch.
What is the best taxi dispatch software in the UK?
Cab Treasure is our best overall pick because it combines a broad UK-focused product suite with the strongest independent review evidence we found among the main platforms. TaxiCaller is our preferred alternative if transparent commercial terms and a free trial matter more.
How much does taxi dispatch software cost?
Prices vary considerably. Cabica currently starts at £100/month for up to 10 drivers, while CAB-X starts at £15 per vehicle/month. iCabbi’s UK Just Dispatch package starts at £22 + VAT per week for 5 driver licences. Cab Treasure and Autocab generally require you to request a quote.
Do I need separate passenger and driver apps?
Not necessarily. Many dispatch systems already include or offer both. Cab Treasure, Cabica, iCabbi, Autocab, TaxiCaller and CAB-X all provide driver and/or passenger-facing tools as part of their broader ecosystems.
Can customers book online without downloading an app?
Yes. Modern systems often include a web booker. TaxiCaller includes web booking in its standard service, while Cab Treasure, Cabica, iCabbi, Autocab and CAB-X also offer web-booking functionality.
Is taxi dispatch software only for large fleets?
No. Some platforms explicitly target smaller operators. Cabica starts with a 10-driver plan, CAB-X has no minimum on its £15-per-vehicle Starter plan, and TaxiCaller charges according to the number of vehicles used.
Should I choose the cheapest dispatch system?
Not necessarily. Support, reliability, easy-to-use driver tools and customer booking options may matter more than a small saving each month. Ask each supplier for the full yearly cost for your fleet, including apps, phone systems, card payments, setup fees and any extra charges for connecting other software.
Sources checked
- Cab Treasure — UK dispatch system, driver/customer apps, web booking and product features.
- Trustpilot — independent Cab Treasure customer reviews.
- TaxiCaller — pricing model, features and free-trial terms.
- G2 — independent TaxiCaller reviews.
- Cabica — UK pricing and product features.
- iCabbi / ETGL — UK packages and dispatch features.
- Autocab — booking, dispatch, driver and passenger tools.
- CAB-X — UK pricing and dispatch features.